您好,欢迎进入未来科学出版社官网!

用科学铸就未来,用阅读滋养人生

Use science to create the future, and use reading to nourish life

+65 6396 6190

客服服务时间:9:00-18:00

当前位置: 首页 >> 中文期刊 >> 教育理论与实践 >> 2024 >> 4

基于加权平均的教育培训企业顾客满意度调查研究——来自丛林虎教育的数据

作者:刘洋

院校:广州理工学院

摘要:本文以丛林虎教育咨询有限公司为研究对象,以该公司的顾客满意度影响因素为调查内容,通过查阅相关文献,结合该公司的实际情况,利用 SPSS19 和 EXCEl 软件对调查结果进行分析,找到提高公司顾客满意度的有效途径。为公司制定正确的营销策略提供有价值的市场信息,同时也为同行业提供一些有益的启发和借鉴。

关键词

顾客满意度;师资专业性;学习效果

全文

PDF

参考

[1] J.D.Power:Utility Brand Appeal Big Influence on Customer Satisfaction[J].Manufacturing CloseUp,2023,05(12):70-73.
[2] Chen Xiaoli. Research on the relationship between service quality, customer involvement and customer satisfaction [D]. Shanghai:East China University of Political Science and Law,2019.
[3] YYan Zhanghua et al. Research on customer satisfaction measurement and enhancement based on twofactor theory[J]. Computer Integrated Manufacturing Systems:2021,09:1-13.
[4] GomathiS.Customer Satisfaction Analysis of Panasonic LCDTV Based on An Empirical Study from Karakuru City[J].Journal of Global Economy,Business and Finance,2023,5(8).
[5] MarjetaR,BorutM.The Importance of Educational Service Quality for Customer Satisfaction and Organizational Reputation[J].Našegospodarstvo/Oureconomy,2023,69(2

+65 6396 6190

微信二维码